How will a Contact Tracer reach me?
When a person tests positive for COVID-19, they are asked to identify anyone they have had contact with over a period of time (e.g., 14 days). Based on these details, a contact tracer will reach out via phone call to notify of potential exposure and discuss next steps.
The contact tracer will ask questions, such as:
- Do you have symptoms? If yes, what and when did the symptoms start?
- Have you been tested? If yes, what were the results? Did you isolate yourself from others?
- If and when you have traveled? What mode of transportation (bus, airplane, etc.) was used?
It is important to note that all information provided throughout the contact tracing process is kept confidential, even to those individuals identified as close contacts.
In an effort to reduce fraud, individuals can call 832-927-7575 to verify the person who called is a verified contact tracer from Harris County Public Health (HCPH).